We know how strong your desire is to receive your Divine Purchase as soon as possible, and for this reason we are committed to processing your orders as quickly as possible, usually within 2 to 5 business days.

We've also chosen a shipping service that can deliver your order within just a few days (48 hours from the moment the package leaves the Atelier sul Fiume). Our shipments are handled by DHL. You'll find a link to track your package in your shipping confirmation email.

Before purchasing an item, we recommend that you always read the product page carefully, as delivery times other than standard are indicated.

We assure you that we will always continue to work hard to minimize any delays; if any problems arise, we will notify you via email.

Shipping costs are €10.00 for Italy and €25.00 for the EU, while returns are free. For more information on shipping outside the EU, please contact our Customer Care team at customercare@raptusandrose.com or call Silvia directly at +39 334 938 3088.