Terms of Use Page

GENERAL TERMS OF USE

We invite you to read these General Conditions of Use carefully before using the Raptus&Rose Services.
The section below defines the rules applicable to your use of the website, whether or not you use it for purchasing products or simply for browsing.
By using the Website, you agree to these rules. Otherwise, you are not permitted to use the Website and must stop using it immediately.

These General Conditions of Use govern access to the Site and the available Services and regulate their use.

By using the Site and its Services, you automatically accept in full all the Terms of Use, guidelines and other applicable provisions (including, but not limited to, the personal data protection policy), and consequently you acknowledge the binding nature of such provisions.
When registering on the Site and subscribing to the Services, the User (hereinafter "you") is asked to accept the General Conditions of Use. Use of the Site and the Services is permitted only if, when registering on the Site or subscribing to the Services, you expressly agree to comply with applicable law and the provisions set forth in these Conditions. If, however, you do not intend to accept the General Conditions of Use and comply with applicable law, you are invited not to register and not to use the Services. Raptus&Rose may periodically modify any part of the General Conditions of Use. In this case, Raptus&Rose will publish the updated version of the General Conditions of Use on the Site, indicating the update date in the "LAST MODIFIED" section. We recommend that you periodically check the General Conditions of Use to verify any changes. Your use of the Site and the Services after the date on which such changes were made constitutes your acceptance of the updated version of the General Conditions of Use.

1. Company information

1.1 The Site and its contents are designed, managed and administered by the Italian company DIVINE ROSE SRL, with registered office in via Alzaia, 1, VAT number and tax code 01175420254, registration number in the Belluno Company Register REABL100565, share capital of 20,000 Euros fully paid up.

2. Age requirements

Our Services are not intended for persons under the age of eighteen (18) (or otherwise considered minors under the law of their country). In particular, the purchase of Raptus&Rose products is reserved for persons who are 18 years of age or older at the time of purchase and who are the direct holders of a PayPal account and/or a valid credit card (for information on acceptable payment methods, see the PAYMENTS page).
By placing an order, you agree to the truthfulness and accuracy of all information you provide. You represent that you are at least 18 years of age, that you are an authorized user of the PayPal account and credit card used to place the order, and that you have sufficient funds in your account to cover the cost of the order. Otherwise, Raptus&Rose will immediately cancel your registration or subscription and stop providing the Services. Our Services are not intended for persons under the age of eighteen (18) (or otherwise considered minors by the law of their country).

3. Registration and subscription to the Services

3.1 You may register or subscribe to the Raptus&Rose Services available from time to time on the Site.
3.2 When registering or subscribing to the Services, you undertake to provide accurate and truthful information and you undertake to promptly inform Raptus&Rose of any changes to the information provided at the time of registration or subscription, in order to ensure that you yourself can receive messages sent by Raptus&Rose and prevent such messages from being mistakenly transmitted to third parties.
3.3 If you have already registered for any of the Site's Services and suspect that your account has been accessed unauthorized or your password has been compromised, you are required to notify Raptus&Rose immediately. You remain solely responsible for any use of your account, provided that such use is attributable to you or results from your failure to adopt adequate password protection measures. In this regard, we recommend that you change your password periodically.
3.4 In the event of your violation of the provisions contained in the General Conditions of Use, Raptus&Rose shall have the right to cancel your registration or subscription, and/or block your account and/or deny, limit, suspend or revoke your access to the Site and the Services.

4. Term and Termination

4.1 Your registration or subscription to the Site and its Services will be effective when the relevant procedure is completed.
4.2 The duration of these Terms of Use, and any subsequent versions thereof that may be published on the Site, corresponds to the entire period in which you use the Site or the Services.
4.3 You may freely cancel your registration on the Site or subscription to a Service at any time, without having to provide a reason. To exercise this right, you must send an email to customercare@raptusandrose.com . Raptus&Rose undertakes to confirm your cancellation of your registration or subscription.
4.4 In the event of a serious breach by you of these Terms of Use, Raptus&Rose reserves the right to terminate or suspend your registration or subscription to a Service at any time, effective immediately. In such case, Raptus&Rose will notify you of the termination or suspension, as applicable, via email. Your registration or subscription will subsequently be deactivated.

5. Electronic services

5.1 To provide some Services, it may be necessary to use electronic communication channels (such as email, SMS, or telephone). Therefore, you agree to the possibility of being contacted by Raptus&Rose for communications relating to the Services via SMS, email, or other electronic technology. You acknowledge that, in some countries, the use of mobile communication services may result in charges being applied by the communication service provider to the User; such costs shall be borne exclusively by the User.

6. Protection of industrial and intellectual property rights

6.1 You acknowledge that all components of the Site are the exclusive property of Raptus&Rose. These components include, but are not limited to, the software, the implementation and use of the Site, the layout, structure, and organization of the Site's content, as well as any material reproduced and/or made available to the public, including, in particular, the collection and organization of data and information, photographs, images, illustrations, text, video clips, musical compositions, audio clips, designs, distinctive signs, logos, trademarks, symbols, or any other material reproduced and/or made available through the Site.
6.2 The trademarks, domain names, designs and models, patents and copyrights, and any other distinctive signs are protected and are the exclusive property of Raptus&Rose. All rights thereto, both nationally and internationally, are reserved.
6.3 You agree to use the Site for private, personal, and non-commercial purposes; all information, images, and content presented on the Site is for informational and/or promotional purposes only.
6.4 You are not permitted to carry out, in any form and/or by any means and for any purpose, even only in part, any of the following operations: reproduce (except for reproduction for personal and non-commercial use), publish, disclose, transmit, make available to the public, republish, distribute, remove, delete, add, modify, create, use derivative works or in any way inspired by the Raptus&Rose Site.
Downloading or copying, where authorized in writing by Raptus&Rose, does not imply the purchase by you of any right, title or interest in any component of the Site.
6.5 Raptus&Rose is committed to preserving, enforcing, and protecting its intellectual property rights worldwide, as well as to firmly oppose any action that violates these rights, in order to ensure that its assets are fully protected and respected. Any use not expressly permitted under these Terms of Use is prohibited. Raptus&Rose's failure to seek any remedy, whether judicial or extrajudicial, does not constitute tacit consent or tolerance of any violation of the Site's Terms of Use and/or of the intellectual property rights owned and/or available to Raptus&Rose.

7. Link

7.1 In the event that, due to company decisions, the Site contains links to other websites, Raptus&Rose does not exercise any control over such websites and is not responsible, nor can it be held liable, for the accessibility of third-party sites or their contents.
7.2 Unless Raptus&Rose has given prior written consent, you are not authorized to frame (frame, frame, photogram, or part of) the Site on other websites, nor to create links to any part or page of the Site.

8. Authenticity of “Raptus & Rose” branded products

8.1 The “Raptus&Rose” branded products promoted on the Site are made with the best materials and are all original.

9. Disclaimer of warranty

9.1 To the maximum extent permitted by law, the Site, its contents, and the Services are provided free of charge on an "as is" and "as available" basis. Raptus&Rose makes no warranties regarding the Site, its contents, or the Services, including, but not limited to, warranties of continuity, absence of interruptions or errors in operation, protection from malicious programs (such as viruses, bugs, malware, or the like), or suitability for specific purposes, and expressly excludes any such warranties.
9.2 The Services included on the Site are offered to you free of charge by Raptus&Rose, which makes every effort to ensure that the information provided is accurate and regularly updated. However, Raptus&Rose does not guarantee the accuracy of such information, nor that it is free from errors or omissions, and expressly excludes any such guarantee or liability. Raptus&Rose reserves the right to update and/or modify the content of the Site at any time without notice and without incurring any liability.

10. Limitation of liability

10.1 In some countries, the limitations or exclusions of liability set forth below may not be permitted, even in part. Therefore, if this were required by applicable law, the content of this article may not apply to you and the laws in force in your country.
10.2 You are responsible for evaluating the information and content you access through the site. Use of the site involves assuming all related risks, and you assume all responsibility for any interruptions in its use, data loss, and costs related to support and maintenance of hardware and/or software used in connection with the site.
10.3 To the maximum extent permitted by applicable law, you agree to exonerate Raptus&Rose, its service providers, representatives, officers, or directors from any liability of any kind for any possible damages, including, but not limited to, any direct or indirect damages of any kind, losses, or expenses, arising out of or in connection with the use of the site, the services, the contents of the site or related to it, any linked sites or their use, or the inability of anyone to use them, or related to any malfunction, error, omission, interruption, defect, delayed operation or transmission, computer virus, or line or system malfunction, even if the person was aware of the possibility of such damages, losses, or expenses.
10.4 It is understood that none of these General Conditions of Use entails any exclusion or limitation (i) of Raptus&Rose's liability in the event of death or personal injury; (ii) of Raptus&Rose's liability in the event of fraud, false declaration or gross negligence and/or (iii) of any other liability which the law does not permit to be excluded or limited.

11. Indemnity

11.1 To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Raptus&Rose, each of its subsidiaries or affiliates, and their respective officers, representatives, partners, and employees, from any and all losses, liabilities, claims, or demands (including reasonable legal fees) brought by a third party arising out of or in connection with your use of the Site and the Services in violation of the Terms of Use, the aforementioned Terms, or the breach of your representations and warranties under these Terms of Use.

12. Applicable law – Competent court

12.1 These General Terms of Use, as well as any non-contractual obligations arising from or relating to them, are governed by and must be interpreted in accordance with Italian law (excluding the rules of private international law); the mandatory rules of your place of residence remain applicable. All disputes arising from or relating to the General Terms of Use or any non-contractual obligations arising from or relating to them will be exclusively submitted to the Italian courts or, if required by mandatory provisions of applicable law, the courts of your place of residence.

13. Protection of personal data

13.1 Before uploading or providing personal data on the Site, please carefully read Raptus&Rose's privacy policy regarding the protection of personal data, available in the Privacy Policy section.